Terms of Service

These Terms of Service ("Terms") govern your access to and use of the Services provided by 8020IQ, LLC and its sub-brands 8020REI and 8020Roof ("8020IQ," "we," "us," or "our"), including our website at 8020iq.com, our predictive data platform, and any associated tools, reports, or deliverables (collectively, the "Services").

By accessing the Services, subscribing to a plan, or signing an order form, you ("Subscriber" or "you") agree to be bound by these Terms. If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity.

If you do not agree to these Terms, do not use the Services.

1Service Description

8020IQ provides a premium predictive data platform serving two verticals:

• 8020REI, Predictive motivated seller lists, skip tracing, direct mail fulfillment, and campaign analytics for real estate investors and wholesalers.
• 8020Roof, Predictive roofing lead data, property scoring, multi-channel deployment, and direct mail for roofing contractors.

The Services include access to proprietary data sets, BuyBox IQ targeting filters, campaign management tools, reporting dashboards, and done-for-you fulfillment services as specified in your subscription plan or order form. The specific features available to you depend on your selected plan and vertical.

2Subscriptions and Billing

2.1 Subscription Plans

Access to the Services is provided on a recurring subscription basis. Pricing, features, and billing frequency (monthly or annual) are set forth in your order form or as displayed at the time of purchase. All prices are in U.S. dollars unless otherwise stated.

2.2 Automatic Renewal

Subscriptions automatically renew at the end of each billing period unless you cancel before the renewal date. By subscribing, you authorize 8020IQ to charge your payment method on file for each renewal period at the then-current subscription rate.

2.3 Billing and Payment

Billing is processed through ChargeOver. By providing a payment method, you represent that you are authorized to use it and authorize us to charge all fees when due. If a payment fails, we will notify you and may suspend access to the Services until payment is received. A grace period of up to 5 business days may apply at our discretion.

2.4 Price Changes

We may change subscription pricing with at least 30 days' written notice prior to your next renewal date. Continued use of the Services after the price change takes effect constitutes your acceptance of the new pricing.

2.5 Refund Policy

All subscription fees are non-refundable except as required by applicable law or as expressly stated in your order form. We do not issue refunds for partial billing periods or for unused portions of a subscription.

2.6 Cancellation

You may cancel your subscription at any time by contacting your account manager or emailing legal@8020iq.com. Cancellation takes effect at the end of the current billing period. You will retain access to the Services until that date. Cancellation does not entitle you to a refund of any fees already charged.

3Limited Market Exclusivity

3.1 Exclusivity Model

8020IQ limits subscriptions to a maximum of three (3) active clients per county per vertical (8020REI or 8020Roof). This exclusivity is designed to protect the competitive advantage of our Subscribers within their operating territories.

3.2 First-Come, First-Served

Territory slots are allocated on a first-come, first-served basis at the time of subscription. 8020IQ does not guarantee availability of any specific county or territory. We strongly recommend confirming territory availability during your discovery call before subscribing.

3.3 Vertical-Specific Exclusivity

Exclusivity is tracked independently per vertical. A subscriber to 8020REI does not hold an exclusive slot for 8020Roof within the same county, and vice versa. If you wish to maintain exclusivity across both verticals in a territory, a separate subscription for each vertical is required.

3.4 Slot Release

When a Subscriber cancels, their territory slot becomes available for new subscribers after the end of their paid billing period. 8020IQ does not offer slot reservations or holds without an active paid subscription.

3.5 No Guarantee of Outcomes

Market exclusivity limits the number of 8020IQ clients in a territory, it does not guarantee any specific deal volume, revenue, or competitive outcome within that territory.

4Data License and Restrictions

4.1 License Grant

Subject to these Terms and payment of applicable fees, 8020IQ grants you a limited, non-exclusive, non-transferable, revocable license to access and use the data, reports, and deliverables provided through the Services solely for your internal business purposes within your subscribed territories and vertical.

4.2 Data Is Licensed, Not Sold

All data, lists, property records, skip trace results, and other information provided through the Services is licensed to you, not sold. 8020IQ and its data providers retain all ownership and intellectual property rights in the underlying data.

4.3 Restrictions

You may not, without our prior written consent:

• Resell, redistribute, sublicense, or transfer data to any third party
• Use data to build a competing data product or service
• Share login credentials or platform access with individuals outside your company
• Scrape, crawl, or programmatically extract data from the platform beyond normal use
• Combine the data with third-party data sets for resale or redistribution
• Use the data in connection with any illegal activity, including violations of the Fair Debt Collection Practices Act (FDCPA), Telephone Consumer Protection Act (TCPA), or CAN-SPAM Act
• Use the data to harass, threaten, or engage in abusive conduct toward any individual

4.4 Data Accuracy Disclaimer

8020IQ sources data from multiple third-party providers and uses proprietary scoring models to identify motivated sellers and high-probability leads. While we work to maintain accuracy, we do not warrant that any data is complete, current, or error-free. You are responsible for verifying data before making business decisions based on it.

5Acceptable Use

You agree to use the Services only for lawful purposes and in accordance with these Terms. You are responsible for all activity that occurs under your account. Prohibited conduct includes but is not limited to:

• Using the Services for any purpose that violates federal, state, or local law or regulation
• Attempting to gain unauthorized access to any part of the Services or 8020IQ's systems
• Uploading or transmitting malware, viruses, or malicious code
• Impersonating 8020IQ, its employees, or other users
• Using the Services in a manner that could damage, overburden, or impair the platform
• Circumventing any access controls, rate limits, or security features
• Using automated tools to access the platform outside of authorized API integrations

6Intellectual Property

8020IQ, 8020REI, and 8020Roof are trademarks and trade names of 8020IQ, LLC. All content on the platform and website, including text, graphics, logos, software, data models, scoring algorithms, and the BuyBox IQ system, is the proprietary property of 8020IQ or its licensors and is protected by U.S. and international intellectual property laws.

Nothing in these Terms grants you any right to use 8020IQ trademarks, logos, or brand elements without our prior written consent. You may not remove, obscure, or alter any proprietary notices on materials delivered through the Services.

7Confidentiality

Each party may have access to the other's confidential information in connection with the Services ("Confidential Information"). Each party agrees to: (a) hold the other's Confidential Information in strict confidence; (b) use it only for the purposes permitted by these Terms; and (c) not disclose it to third parties without prior written consent.

Confidential Information does not include information that: (i) is or becomes publicly known through no breach of these Terms; (ii) was rightfully known before disclosure; (iii) is independently developed without use of the Confidential Information; or (iv) must be disclosed by law or court order (with prompt notice to the other party where permitted).

8SMS/Text Messaging Program

By providing your mobile number and opting in, you agree to receive SMS/text messages from 8020IQ. These may include customer care reminders and appointment updates.

• Message Frequency: Varies based on your interaction with us.
• Message & Data Rates May Apply.
• Opt-Out: You may unsubscribe at any time by replying STOP to our SMS messages. You will receive a confirmation message, and no further SMS will be sent.
• Help: For assistance, reply HELP.
• Privacy: We do not sell SMS consent or share your personal information with third parties for marketing purposes.

9Disclaimer of Warranties

8020IQ does not warrant that: (a) the Services will be uninterrupted or error-free; (b) any data is accurate, complete, or current; (c) the Services will meet your specific business requirements; or (d) the use of our data will result in any particular number of deals, leads, or revenue. Real estate and roofing markets are affected by numerous factors outside our control.

10Limitation of Liability

8020IQ's total cumulative liability arising out of or related to these Terms or the Services, regardless of the form of action, will not exceed the total fees paid by you to 8020IQ in the twelve (12) months immediately preceding the event giving rise to the claim.

The limitations in this section apply regardless of the theory of liability (contract, tort, negligence, strict liability, or otherwise) and reflect a reasonable allocation of risk between the parties. Some jurisdictions do not allow limitations on certain damages, in which case some of the above limitations may not apply to you.

11Indemnification

You agree to indemnify, defend, and hold harmless 8020IQ, its officers, directors, employees, agents, and data providers from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

• Your use of the Services in violation of these Terms
• Your violation of any applicable law or regulation
• Your use of data in a manner that infringes the rights of any third party
• Any misrepresentation you make in connection with the Services
• Any breach of your confidentiality obligations under these Terms

12Termination

12.1 Termination by Subscriber

You may cancel your subscription at any time as described in Section 2.6. Upon cancellation, your access to the Services will continue until the end of the current paid billing period.

12.2 Termination by 8020IQ

8020IQ may suspend or terminate your access to the Services immediately, with or without notice, if:

• You breach any provision of these Terms and fail to cure the breach within 10 days of written notice (where cure is possible)
• You engage in prohibited conduct under Section 5 (Acceptable Use)
• You violate Section 4 (Data License and Restrictions)
• Payment of fees is overdue by more than 15 days
• We are required to do so by law or court order
• We reasonably believe your use of the Services poses a risk to other subscribers or our platform

12.3 Effect of Termination

Upon termination: (a) all licenses granted under these Terms immediately cease; (b) you must stop using the Services and delete any data you received through the Services that you are not otherwise permitted to retain; (c) all accrued fees and obligations survive termination. Sections 4, 6, 7, 9, 10, 11, 14, and 15 survive termination of these Terms.

13Modifications to Terms

We reserve the right to modify these Terms at any time. When we make material changes, we will notify you via email to the address on file or by posting a prominent notice on our website at least 14 days before the changes take effect. Your continued use of the Services after the effective date of the revised Terms constitutes your acceptance of the changes.

If you do not agree to the modified Terms, you must cancel your subscription before the effective date of the changes.

14Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law principles. If your subscription was entered into under a separate order form specifying a different governing jurisdiction, that designation shall control.

15Dispute Resolution

15.1 Informal Resolution

Before initiating any formal dispute proceeding, the parties agree to attempt to resolve any dispute informally. The party with the dispute must notify the other in writing, describing the dispute and the relief sought. The parties will attempt to resolve the dispute through good-faith negotiation for 30 days from receipt of the notice.

15.2 Binding Arbitration

If informal resolution fails, any dispute, claim, or controversy arising out of or relating to these Terms or the Services will be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules, except as provided below. The arbitration will be conducted in Delaware, or via videoconference if mutually agreed.

15.3 Class Action Waiver

YOU AND 8020IQ AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ACTION. If this class action waiver is found unenforceable, then the arbitration provision shall be void.

15.4 Exceptions

Either party may seek emergency injunctive or equitable relief in a court of competent jurisdiction to prevent irreparable harm (e.g., to enforce intellectual property or confidentiality obligations) without first engaging in the dispute resolution process above.

16General Provisions

16.1 Entire Agreement

These Terms, together with any applicable order form, constitute the entire agreement between you and 8020IQ regarding the Services and supersede all prior negotiations, representations, warranties, and agreements.

16.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will continue in full force and effect.

16.3 Waiver

No waiver of any provision of these Terms will be effective unless in writing. No failure or delay in exercising any right constitutes a waiver of that right.

16.4 Assignment

You may not assign or transfer these Terms or any rights under them without our prior written consent. 8020IQ may assign these Terms in connection with a merger, acquisition, or sale of all or substantially all of its assets, with notice to you.

16.5 Force Majeure

Neither party will be liable for any failure or delay in performance caused by circumstances beyond their reasonable control, including natural disasters, government actions, internet outages, or third-party service failures. This does not excuse payment obligations.

16.6 Notices

Legal notices to 8020IQ must be sent to legal@8020iq.com. We will send notices to the email address associated with your account. Notices are effective upon delivery.

17Contact Us

Questions about these Terms? Contact us before subscribing, we'd rather answer your questions upfront than have ambiguity later.